Shipping policy

Freight within Australia is by Australia Post and includes a tracking number. Freight outside Australia involves Registered Post where available and Air Post.

We can advise on expected delivery times but R & J Framing and Plaques accepts no responsibility for delays which are beyond our control.

If a delivery cannot be made due to

a. an incorrect or inadequate address provided by the customer

b. no person being in attendance to accept a delivery

c. customer not collecting item from Post Office

the item will be returned to us by Australia Post. The delivery will be rescheduled and an additional delivery and administration charge will be levied.